Standard Products and Differentiators: Getting the Worst of Two Worlds

Time to retire the dinosaur system born in the seventies. How hard can it be with today’s technology? There are plenty of standard products out there that can do the job. And you get so much additional functionality instantly plus all the features planned in the beautiful product road map! Continue reading

Applied Kanban Values: Transforming the PMO, Part 4

In April a colleague and me went to visit our partner in Delhi. Over breakfast in the hotel we reflected on the difference between the restaurant service there compared to Stockholm (this was a normal chain business hotel).

First, there were more people working with service in the restaurant than there were hotel guests having breakfast. Second, most people working in the restaurant had a very specialised responsibility. Finally, people working in the restaurant had time for the extra details: chatting, decorating and… smiling :-). Continue reading

Culture Matters: Understanding My Colleagues (and me) Better

Culture is a collective programming of the human mind

One thing I love with my job is working with people from many different countries. This not only makes you learn about other cultures, you also learn a lot about your own.

But working together across cultures is also sometimes a challenge. To learn more  I participated in an intercultural management training last week. This is my summary and thoughts. I have focused on data and examples for countries I often work with. My class consisted of colleagues from our offices in Belgium, Netherlands, Germany, France and Sweden. Continue reading